Our typical clients are non-executive board members, entrepreneurs, business owners, and C-suite executives. Most of our clients have had an executive assistant previously and understand the value they bring to the table. However, if this is your first time working with an assistant, we’re experts at managing up and helping you maximize your partnership with your ProAssistant.
Our assistants are entrusted with a diverse range of responsibilities, from making appointments (personal or business-related), vetting vendors, and managing your inbox to creating PowerPoint presentations, updating spreadsheets, and making travel arrangements. We’ve found that a fully remote ProAssistant can complete upwards of 95% of the functions of an on-site executive assistant. These tasks, projects and support all fall under the five performance multipliers detailed in our book of business partner, chief of staff, project manager, assistant/scheduler, and personal assistant.
Arrangements can be made so your ProAssistant can travel to support your needs, though this is outside the standard scope and would include travel costs, per diem, and day rates. These arrangements are also subject to availability.
Yes, they can. Your ProAssistant has the skill set to manage, direct, prioritize, and triage your inbox according to your preferences. Some of our clients even trust their ProAssistant to answer certain emails on their behalf. Your ProAssistant’s level of involvement in your inbox is never set in stone. You can adjust your preferences as your relationship progresses and your ProAssistant earns your trust.
One reason for partnering with us is that we have a combined forty-plus years of experience identifying, interviewing, and hiring executive assistants.
Our ProAssistants are vetted through a rigorous interview process, which includes resume and LinkedIn profile reviews, personality/work ethic assessments, and a comprehensive background check—less than 5% of the candidates who apply become ProAssistants.
Given our rigorous requirements, we don’t have dozens of ProAssistants waiting in the wings. Rather, we let our new clients have an introductory call with one or two ProAssistants to determine if they are a good fit. And the vast majority (over 90% of the time), we get it right on the first call.
It is incredibly unusual that the fit isn’t right. However, if a shift is necessary, we will work with you to find a better partnership for your needs and ensure a smooth transition.
Our plans start at $3,000 per month for daily, full-service support.
Keep in mind that you will not pay payroll taxes, benefits, equipment costs, or expenses.
Learn more about the cost comparison between ProAssistants and in-house executive assistants.
Prior to your onboarding call with your ProAssistant, you’ll receive a new client questionnaire. You can either fill it out beforehand or go over it verbally during your kick-off call with your assistant. Your answers will help your ProAssistant hit the ground running.
Take a look at this article for an in-depth look at our onboarding process.
All ProAssistants are well acquainted with the software that runs modern offices: Google, Dropbox, Microsoft products, Slack, and more. During the onboarding process, they’ll identify the essential systems for you and ensure they can efficiently navigate them.
We are open to discussions if you would like the increased “horsepower” of one of our ProAssistants. Pricing would be adjusted accordingly. Please visit our plans page for more information.
All ProAssistant are bonded & insured (errors and omission insurance as well as criminal liability insurance) along with biometric and 2-factor authentication security on their email accounts and technology. We are also open to you having an NDA directly with your ProAssistant before you start work.
Your contract operates on a flexible month-to-month basis. You have the freedom to cancel with just a 20-day notice before the next invoice which is on the first of the month due upon receipt. We prioritize convenience and transparency in our contract terms, ensuring a hassle-free experience for our clients.
Our hiring process is rigorous, and it is rare that one of our ProAssistants leaves. However, just as if you hired an in-house Executive Assistant, it is a possibility.
To minimize potential disruptions, your ProAssistant meticulously documents standard operating procedures related to your account. This ensures seamless continuity in case of any transitions, providing you with peace of mind and uninterrupted support if there is a need to onboard a new ProAssistant. ProAssisting absorbs the training costs associated with your former ProAssistant training your new ProAssistant should that be an option depending on the situation.
